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FAQ
1. How are your clocks made?
All clocks are cut to size, custom printed and hand assembled. We build to order based on your custom requirements and ship from our humble wood shop here in Massachusetts.
2. What materials do you use?
- Handcrafted solid pine wood frame
- Birch front panel printed with UV inks
- Made In USA (quiet) quartz mechanism
- Kraft corrugated gift box
- 1 AA battery required (not included)
- Designed, cut, printed and assembled in Massachusetts with domestic and global components.
3. What’s your shipping policy?
Please allow 5-7 business days for your order to be completed after checkout and confirmation.
Domestic (US) orders are shipped using USPS Priority Mail or UPS Ground. Delivery time is usually 3-5 business days from the time your package leaves the shop.
International Orders are shipped using USPS Priority Mail International.
Shipping costs are based on total weight and destination. Shipping will be calculated during checkout.
4. Can I put my clock outside?
Your clock is best suited for indoor use however it should be fine outside if under a covered roof or porch not exposed to the elements.
5. How should I clean it?
A dry cloth or dust vacuum will work great. Avoid using any type of liquid cleaning solution.
6. How do I attach it to the wall?
A simple nail or screw - angled slightly upward - will do the job. Please make sure that it protrudes at least 1" from the wall.
7. How do I return or exchange a purchased item?
If your clock arrives damaged or is non-working you may return it - in good condition - for a replacement or refund within 30 days of receipt.
This policy applies only to products purchased on our website.
Please contact Customer Support to receive further instructions.
8. Do you do custom orders?
Yes - please contact Paul for further discussion.
9 . Do you sell wholesale?
Yes - please fill out this form - including your Tax ID number - and submit.
10. What’s your privacy policy?
We do not rent, sell or distribute our customer base or newsletter e-mail list to anyone. Your privacy is important to us and is completely guaranteed. When you give us your e-mail, address or phone number during the ordering process they are used for order confirmation purposes only.
11. COPYRIGHT NOTICE
All Local Time designs are Copyright © Local Time Clock Co..
All rights reserved. Local Time original designs may not be reproduced or used in any manner whatsoever without the express written permission of Paul Ocepek.
CONTACT INFORMATION
Local Time Clock Co.
email: hello@localtimeclocks.com
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Contact
Local Time Clock Co.
5 Condon Way Unit D
Hopedale, MA 01747